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Posts Tagged ‘loans’

What are your rights as a debtor to a loan organisation?

Friday, July 6th, 2012

In these current difficult economic times, many small business owners are not only seeking loans from their banks, but turning to independent loan organisations.  On such organisation, Wonga has recently been criticised by the Office of Fair Trading (OFT) for sending customers letters which falsely accused them of committing fraud.  The customers in question had either fallen behind on repayments and entered a debt management plan; or had contacted their bank requesting a previous payment to Wonga to be retracted.

Wonga was also alleged to have customarily told customers working in the public or financial sectors that by being in debt they were breaching their terms of employment.

The OFT has told Wonga it may face a fine of up to £50,000 every time it adopts aggressive or misleading practices with its customers.

Wonga argues that the alleged incidents were few and isolated, and that procedures are now in place to ensure similar problems to do not occur in future.

If you have any queries relating to your legal rights as a customer of a loan organisation, please contact Jo Tall at jo@offtoseemylawyer.com.

Are you likely to want to borrow money in the future?

Tuesday, May 8th, 2012

It is advisable to maintain a good credit report (– ie. a record of your borrowings and repayments to date), because you may wish to make an application for a loan in the future.  Lenders will only agree to lend you money if they are satisfied you are in control of your finances, and are likely to make repayments on time.

Here are tips on how to maintain a good credit report:

  • Obviously you need to always pay your bills and make repayments on cards, loans and mortgages on time.
  • Make sure that every entry is correct.  Lenders have been known to reject an application for a loan due to clerical errors in credit reports.

If you have any concerns about repaying existing lenders, ask them whether you can negotiate a schedule for repayment, or arrange a temporary payment holiday.