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Posts Tagged ‘entrepreneurship’

Clients not paying on time or refusing to pay?

Tuesday, June 2nd, 2015

Overdue payments

If so, ask yourself this: Do your clients actually know when they need to pay you or are you assuming they do!

Check through these three easy steps:

1. State your terms BEFORE you provide the goods or services– this may seem obvious but many businesses do not actually tell their customers when they want to be paid! I had a client call me up for help because she was owed money by a customer who was refusing to pay.When I asked her to send me a copy of her Terms of Business, turns out she didn’t have any! She had sent out beautifully coloured proposals setting out her services and the price, but no actual statement of when it was payable or what would happen if they were late paying.

2. Check your invoices– do they clearly set out:

  • Payment terms e.g. ” Payable within 14 days from date of invoice”
  • Your bank account details
  • That interest is chargeable if client is late paying
  • Link back to your Terms of Business?

3. If all else fails, sue! If the amount you are owed is less than £100,000 and you have done everything possible to get it back, you can actually take the client to court yourself online without involving a lawyer.Check out the new Money Claim Online service, offered by HM Courts & Tribunal Service. It costs from as little as £25 for claims up to £300.

If the customer does not pay or defend the case, you get judgment against the customer and can then enforce it. Most customers do not want to have a judgment against their name as it will affect their credit ratings if they want to borrow money, not to mention the overall black mark it creates on all sorts of records.

If you need help with drafting your Terms of Business or would prefer us to handle the claims process, contact us now.

Will Singapore become the “entrepreneurship capital” of South East Asia?

Monday, May 28th, 2012

There are various reasons why entrepreneurship has not traditionally thrived in Asia.  Relatively speaking, US culture regards failure in business as a positive part of the learning process, and therefore Americans are more inclined to take risks.  Asian culture, however, is less forgiving of failure.  In addition, Hugh Mason (Chief Executive of Joyful Frog Digital Incubator (JFDI)) explains that the traditional method in Asian schools is “all about getting the right answer”, and that “being smart sometimes weighs against entrepreneurship”.

Traditionally Singapore has been considered by many in the business world as a gateway to South East Asia, as it represents a relatively small market of five million people.  Investors often choose to temporarily place their money in Singapore before investing in larger markets in the region such as Indonesia, Malaysia and the Philippines.  However Angel investors and venture capital funds are increasingly seeking investment opportunities in Singapore itself.

A growing number of educational institutions are running entrepreneurship programmes and providing mentoring opportunities; and the Singaporean government are actively removing regulatory barriers in a bid to encourage entrepreneurship.  Ron Mahabir (found of Asia Cleantech Capital) states that “While the government has done a great job of loans and grant programmes, culturally it’s very difficult to push entrepreneurship very quickly.”  Change, however, is undoubtedly underway in Singapore.  In fact, according to the WorldBank, Singapore ranks at Number One in the world “for ease of doing business, and Number Four “for starting a business”.

Singapore-based JFDI is working in partnership with SingTel [a subsidiary of a major telecommunications company] to run an accelerator programme for start-ups from around Asia.  This program allocates start-up teams from around the South East Asia with mentorship from experienced entrepreneurs and specialists for 100 days, after which the start-ups can pitch to investors.  Wong Meng Weng (who helped start JFDI) says, “I see Singapore as the technology and start-up capital of South East Asia, not unlike the US where you recruit from around the world and get them to come into Silicon Valley”.

Female Entrepreneur Focus: Wendy Tan White

Wednesday, May 23rd, 2012

In the late nineties, Wendy Tan White helped develop the UK’s first online-only bank, Egg.  She says, “We looked at the idea of people personalising for themselves online.  The whole idea behind Egg was [that] people wanted to customise and control their finances.  We saw this was a moving trend.”

Building upon this trend, Ms Tan White decided to start a business funded by advertising revenues, which helps people create their own website, and then assumes the responsibility of hosting and managing the site.

The business (named Moonfruit) was funded by investment from Richard Duvall (her mentor at Egg), LVMH, as well as from friends and family; and venture capital was provided by Macromedia.

Following a popular advertising campaign, Moonfruit achieved success very quickly, and the company was able to move into plus Soho offices.  Within six months of its launch in January 2000, the business had built up 40,000 users – and was even ranked among the top 12 visited sites in the UK.  When the dot com crash occurred, however, Moonfruit’s main investor pulled their funding, and the revenue gathered from selling advertising space was not enough to pay the overheads.

Moonfruit went through a dark period during which the staff roster was cut from 60 people to two, and the business had to relocate from Soho to the attic where it first started.  Ms Tan White could very easily have given up when the business became insolvent – but she tenaciously kept going, substituting the former free service to a subscription-based service – and by 2001, Moonfruit was profitable once more.

The new tiered subscription package has proved highly successful; and combined with clever marketing campaigns, by 2009 the turnover had increased to $1.9m dollars.  In 2011 its turnover rose to $3.9m; and by the end of 2012 it is likely to have risen substantially due to its proposed expansion into America.

Over 3.5 million websites have been built using Moonfruit’s point-and-click interface and drag-and-drop templates, and the company is currently the Number One ranked hosted web builder in the UK.

There is a lesson to be learnt from this story: The true entrepreneur does not give up in the face of adversity, but will find a way to succeed through well-judged adaptation and by taking risks with innovative strategies.

The Recession can be Good for You!

Tuesday, May 22nd, 2012

Founded by husband and wife Juliette and Russel Joffe in 1998, the restaurant chain Giraffe has not only thrived throughout recent economic crises; rather, Mr Joffe insists the recession “has been positive for us”.  He states, “It has enabled us to review our strategy.  This is an opportune time to review your business – and aspects that you might forget in good times.”

The Joffes’ advice for not only surviving but possibly benefiting from times of austerity, are as follows:

Get best supply prices:

“We have gone back to some of our original mission statements; reviewing our staffing, talking to suppliers to get the best prices”

Run a tight ship, but don’t let this compromise the quality of your products or services:

“We don’t cut corners or cut costs.  Everyone has to run a tighter business today.  The ones that cut corners and costs are the ones that will suffer long-term because standards of service will decline.  You need to keep the investment and innovation going. It is important that people see you moving forward rather than stagnating.”

Give customers a good deal:

We have also been offering vouchers and deals. It’s the norm today. When people go out to eat, they think: ‘Where is there a voucher?’ We have been focusing on our service and offering customers the best value for money that we can”

We are producing a better bottom-line profit by running a better business. We haven’t let go of any staff as such, just increased sales and not overheads.”

Event: Be Creative Workshop

Thursday, May 17th, 2012

Joe Sinclair (Creative Director of Burson-Marsteller) will lead a workshop on Tuesday 22 May 2012 from 17:30 to 19:00 on the subject of creativity in business.  The session will explain:

  • Why creative campaigns are so engaging
  • How to harness creativity effectively and apply it to your business needs
  • Best practice examples of creative campaigns achieving results

Address: Central St Giles, 1 St Giles High St, London WC2H 8AG

To book, please visit: http://www.eventbrite.com/event/2873882861

Event – Inspiring Entrepreneurs: Going for Gold

Thursday, May 17th, 2012

This event is intended for existing small business owners who have a new idea for their business but aren’t sure how to take it to the next stage.

Led by entrepreneurs Stephen Frear and Mandy Haberman, the evening will provide support and advice about business strategy and sustainability; branding; intellectual property; product development; and marketing.  You will also find out about about a new business support programme “Innovating for Growth”.

The event will take place at The British Library Conference Centre on Wednesday 23 May 2012, 18.15 – 21.00; and costs £5 to attend.

In order to book a place, you can either contact the Box Office by telephoning: 01937 546546, or via the website: http://www.bl.uk/whatson/events/event131216.html

Female Entrepreneur Focus: Gennese Williams

Wednesday, May 16th, 2012

The test for a true entrepreneur is to see whether the person in question has turned an adverse situation into a successful enterprise.

When Gennese Williams lost the sight of both her eyes in 2007, she decided she could no longer work for anyone again.  Far from burning her bridges, however, she built upon her existing experience in beauty, music and management to start her own business, MGW London.  She merrily believes in the mantras, “What you think you are worthy of, is what you will attract”; and “You change your reality when you change your mentality”.  In addition, when times are especially difficult, she recommends taking a break and “switching off from everyone” in order to recharge one’s motivation and creativity.

MGW London is an ambitious management and business consultancy agency.  In addition it has its own in-house production, make up, hair stylists and fashion stylists’ team, and a graphic design team (run by her brother); and together they provide a range of services to manage events, projects and brands.

Ms Williams says that the most effective way of attracting clients is by word of mouth and personal recommendations.  In addition she favours social media as it gives prospective clients “the freedom to check me out before they approach us”.

Her advice to other business owners is to remain dedicated to clients; to “be professional at all times, master your craft and listen to your clients’ needs”; and to “always be steps ahead to achieve the best and don’t sleep until you know the job is complete for that day”.

Can you afford to start up your own business?

Tuesday, May 15th, 2012

If you have any misgivings about whether you can afford to start up and run a business, Jo Tall will happily meet you for a preliminary consultation.  Off To See My Lawyer are proud to have successfully helped launch many small businesses – but equally we take pride in our honest and realistic advice.  If we consider that you will be taking too many risks (– financial or otherwise) we will let you know.

Here is a non-exhaustive checklist to help you assess whether you can afford to start a new business:

  1. Off To See My Lawyer provide an extremely cost effective service, but please consider whether you are able to afford legal advice.
  2. You may wish to pay for other professional advice, such as from an accountant, or a web designer, and/or advice from PR experts.
  3. You may require professional assistance in order to draft your initial business plan, and/or business plan software.
  4. Most banks incur a small fee in order to open a business account.
  5. As you would expect, there are fees incurred for incorporating a business into a company; for registering a trade mark; for registering yourself as a data controller; etc.  And you may need to purchase certain licenses and permits in order to run your particular business.
  6. You may wish to insure your business or assets.  Premium rates are variable.
  7. If you wish to rent or buy the premises from which you will run your business, you will need to consider these costs – as well as utilities bills.
  8. The costs involved in promoting your business will add up.  For example – stationery and printing; professional branding/advertising advice; etc.
  9. Machinery and equipment, and IT systems are pricey but necessary assets.
  10. It very much depends on the type of business you are running – but you may need to pay for materials from which to manufacture your products, or stock for wholesale.
  11. Of course, once your business is up and running, you cannot pocket every incoming penny, as there are various taxes to be paid!

While the intended outcome of employing staff is to increase your profits, employees add to your list of burdens and liabilities.  You will need to draft contracts of employment, deal with relevant taxation issues, invest in time (and perhaps money) in training your staff, etc.

Event: Business Expo

Thursday, May 10th, 2012

17 & 18 May 2012 – ExCel London

This event has been designed to provide advice and support on all aspects of starting, developing and running one’s business – such as branding; “cloud ICT”; financial matters; marketing; business planning; E-commerce; Google; and mentoring.  Features include one-to-one advice; “speed networking”; talks; seminars; and workshops.

For more information, please visit: http://www.businessexpo.biz/

Are you likely to want to borrow money in the future?

Tuesday, May 8th, 2012

It is advisable to maintain a good credit report (– ie. a record of your borrowings and repayments to date), because you may wish to make an application for a loan in the future.  Lenders will only agree to lend you money if they are satisfied you are in control of your finances, and are likely to make repayments on time.

Here are tips on how to maintain a good credit report:

  • Obviously you need to always pay your bills and make repayments on cards, loans and mortgages on time.
  • Make sure that every entry is correct.  Lenders have been known to reject an application for a loan due to clerical errors in credit reports.

If you have any concerns about repaying existing lenders, ask them whether you can negotiate a schedule for repayment, or arrange a temporary payment holiday.