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Terms of Business for selling goods on-line

Why do you need this?

In order to clearly set out the terms that apply to the goods that you sell via your website, in particular the steps required to complete the sale. These terms also ensure that you comply with the Consumer Contracts Regulations 2013 which apply to all contracts where the parties do not meet face to face. For instance, Consumers must be given clear information about the goods or services before buying and be informed of their “cooling-off rights”.

When do you use it?

For all on-line sales of goods to consumer or business customers. Make sure there is a link to this document on your website (ideally every page and that customers have to accept the terms before they can proceed to check out.

What are the key terms in this template?

Where can I find out more?

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