Why do I need this document?
This is for personal coaches. It sets out the rules between your coaching business/you personally and your clients. The rules set out what coaching you provide and what your payment terms are and ensure there are no misunderstandings! It is the difference between getting paid or not; people turning up to sessions when you want them to or not; clients enjoying their relationship with you or the phone ringing with disgruntled customers or worse : customers tweeting how lousy your service is because they have assumed something that you never said you would provide!
When do I use it?
Use it every time you take on a new client. The rules have been designed for coaches who:
What are the key terms?
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